Contact Us & Policies
email us at: email@example.com
or write to: Len Rhodes Music, PO Box 26312, Silverthorne, CO 80497
1. We accept VISA, MASTERCARD, AMERICAN EXPRESS, AMAZON PAY and PAYPAL.
2. lenrhodesmusic.com DOES NOT have access to any credit card information submitted during your ordering process; this site is totally secure, as is your credit information. The only information that lenrhodesmusic.com has access to is the contact information you submit, and details of the specific product you have ordered.
You may return any physical product within one (1) month from the delivery date. The return item(s) must include a copy of the original packing slip and be mailed to:
Len Rhodes Music Inc.
PO Box 26312
Silverthorne, CO 80497-6312 USA
When the item(s) arrives, we’ll notify you by email, and a refund or credit will be issued within 10 business days. Items returned within 30 days from the original ship date will be credited back to your original payment method.
We'll also credit the return shipping cost if your return is due to a defect or an error on our part. If you believe this is the case, describe the defect or error in writing on the packing slip and include it with the package. Returned items must be in original condition.
Credit card purchases will be refunded back to your credit card. PayPal purchases will be refunded back to your PayPal account.
Exchanges and Replacements
Items cannot be exchanged for different products. You may return the item within the one (1) month return period for credit, as stated above.
Returning Digital Download Titles
Due to the nature of digital sheet music we cannot offer a refund of your Digital Download title after it has been purchased, unless there was a problem with your file. If there was a problem printing or you have received the wrong title of your Digital Download, please contact us so we may remedy the situation. If we are unable to provide a remedy, you may request a refund by sending an email to firstname.lastname@example.org