Contact & Support
Do I need to install anything in order to view the item I purchased? Digital downloads are delivered as a .pdf file, which requires a compatible reader to be installed on the device.
How long are the digitally delivered items available for download? Digitally delivered items are available for download for 2 weeks from the date the order was placed.
What are your store policies? See below.
What is the best way to print the downloadable .pdf? See recommendations below.
Still need help? Contact us at email@example.com
IMPORTANT NOTE: PLEASE ORDER CAREFULLY AS DUE TO THE NATURE OF THIS SITE, REFUNDS CANNOT BE OFFERED. If the description of a piece states "part and score" this means that when you buy the particular publication, the download will give you the piano score (piano part with solo instrument) as well as a separate solo part.
ACCEPTED METHOD OF PAYMENT, CONCERNS, and other suggestions for printing and use:
1. We accept VISA, MASTERCARD, and PAYPAL.
2. lenrhodesmusic.com DOES NOT have access to any credit card information submitted during your ordering process; this site is totally secure, as is your credit information. The only information that lenrhodesmusic.com has access to is the contact information you submit, and details of the specific product you have ordered.
3. In response to many requests, we are now accepting payment by check or money order. If you would prefer this option, email us and we will inform you of the necessary procedure.
Recommendations for printing
1. For the best quality printing, always use a heavier-weight and good quality paper.
2. Set your printer to the best quality setting.
3. For ease of use have your music bound at your local office supply store.
4. For multiple sheets (for example, PERFECT PITCH FOR YOU is 125 pages; TEACHING COMPOSITION IN THE PRIVATE MUSIC STUDIO is 60 pages) wire spiral binding would help facilitate page turns and the overall presentation.
5. If you are concerned that your home printer quality may not be to the best standard, we always recommend that you save the .pdf file to CD or thumbdrive and take it to your local office supply or printer for printing.
SHIPPING OF NON-DOWNLOADABLE ITEMS SUCH AS MAGAZINES AND BOOKS:
The cost of shipping is only for the contiguous US. Please email us for non-US and overseas shipping costs before purchasing your product.